Abstract: The study is mainly to classify the types of user demands in the Maker Space in university libraries and to distinguish the differences in the degree of user demands for various services of the Maker Space.This paper conducts a survey by means of questionnaire and draws a conclusion through data analysis based on the Kano model and the better-worse index:all the six dimensions of the questionnaire are classified as attractive requirement and among the 29 indicators of user demands of Maker Space of university libraries,“Maker Space provides convenient and fast ways to obtain information resources”,which is a mixed classification of attractive requirement and one-dimensional requirement; according to the better-worse index, there are differences in the degree of users' demand for various service of Maker Space. Based on the above conclusions, this paper puts forward several suggestions on Maker Space service of university libraries, aiming to provide reference for university libraries to provide Maker Space services that are really close to users demands.

Key words: university library；maker space；user demand；kano model