Library Research ›› 2021, Vol. 51 ›› Issue (1): 69-73.doi: 10.3969/j.issn.2095-5197(2021)01-0069-05

• Information Resource Service • Previous Articles     Next Articles

A Summary of the Research on Service Quality of Public Libraries in China in Recent Ten Years

WANG Li1,2   

  1. 1.Jiangxi Provincial Library,Nanchang 330038,China;2,Jiangxi Science and Technology Normal University,Nanchang 330013,China
  • Received:2020-09-24 Online:2021-04-06 Published:2021-04-06

Abstract: Taking China Academic Journal full-text database of CNKI as data source,this paper uses statistical analysis method to analyze the research papers(journals)of public library service quality from 2009 to 2019,this paper expounds the present situation of Library Service Quality Research Papers(periodicals)in China from the aspects of the publication year and the research subject,analyzes its characteristics,and finds out its deficiency,some suggestions are put forward to further develop and improve the research on the service quality of public books in China.

Key words: public libraries;service quality;summary

CLC Number: 

  • G250