ISSN 2095-5197 CN 36-1324/G2
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中文
Application of Six Sigma Theory in Library Service Performance Management： After the Evaluation of LibQUAL＋
WANG Xiang-ying （Library of Jiangxi Normal University,Nanchang 330027,China）
Library Research . 2010, (
1
): 51 -54 .
