Abstract:

The information need of research readers determine the service level that the library provides for the knowledge service. In the face of research readers, the service of the library presents four major changes: the service level is transformed from the information service to the knowledge service; the service mode is changed from the traditional consultation service to the knowledge discovery service; the quality of the subject librarian is transformed from a single type to a multi-type; the library is transformed from the literature information center to the academic exchange center.

Key words: research reader, knowledge service, service innovation