Library Research ›› 2009, Vol. 39 ›› Issue (1): 76-77.

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Analysis on the Application of Smiling Service in University Library

REN Xiao-qin (Library of Jiangxi Normal University,Nanchang 330027,China)   

  • Published:2019-04-28

Abstract: The core idea of modern library's development has changed from "focusing on resources"to"focusing on readers",the quality of service becomes the standard of library management.smile is the important formal appearance of service,smiling service can enhance the quality of library service.This article specially expounds the application of smiling service in university library based on introducing the connotation of smiling service.

Key words: university library;librarian;smiling service

CLC Number: 

  • G252