Library Research ›› 2008, Vol. 38 ›› Issue (3): 94-96.
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LI Xu-guang （Shenzhen library,Shenzhen 518026,China）
Published:
Abstract: This paper discusses the characteristic of FAQ service of the online reference service in library,proposes the method of the FAQ＇s contents construction and the structure construction,and puts forward the proposals for the management and the maintenance of FAQ.
Key words: library; Frequently Asked Questions; online reference service
CLC Number:
LI Xu-guang （Shenzhen library,Shenzhen 518026,China）. A Study of the Construction of Online FAQ Service in Library[J].Library Research, 2008, 38(3): 94-96.
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