Library Research ›› 2007, Vol. 37 ›› Issue (4): 54-55.

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Research on the Evaluation Method for Library Service Quality Based on Grey Relational Analysis

Zhang Biyun and Zheng Peng   

  • Published:2019-04-28

Abstract: Based on the analysis of the problems of the evaluation for library service quality,this paper presents a new comprehensive evaluation method for library service quality combining qualitative way with quantitative way:comprehensive evaluation based on grey relational analysis.

Key words: Library Service Quality,Grey Relational Analysis,Comprehensive Evaluation

CLC Number: 

  • G252