基于平衡计分卡的公共图书馆服务绩效评估指标体系构建与实际测度

ISSN 2095-5197　CN 36-1324/G2

Library Research ›› 2014, Vol. 44 ›› Issue (6): 32-35.

Building and Actual Measurement of Performance Evaluation Index System of Public Library Services Based on the Balanced Scorecard

GONG Ya-jun, YE Wei-wei （1.Hangzhou Library, Hangzhou 310016, China; 2.Zhejiang University City College, Hangzhou 310012, China）

Published:2019-04-28

Abstract

CLC Number:

G251

GONG Ya-jun, YE Wei-wei （1.Hangzhou Library, Hangzhou 310016, China; 2.Zhejiang University City College, Hangzhou 310012, China）. Building and Actual Measurement of Performance Evaluation Index System of Public Library Services Based on the Balanced Scorecard[J].Library Research, 2014, 44(6): 32-35.

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Building and Actual Measurement of Performance Evaluation Index System of Public Library Services Based on the Balanced Scorecard

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