6σ管理法在图书馆服务绩效管理中的应用——基于LibQual＋评价之后

Library Research ›› 2010, Vol. 40 ›› Issue (1): 51-54.

Previous Articles Next Articles

Application of Six Sigma Theory in Library Service Performance Management： After the Evaluation of LibQUAL＋

WANG Xiang-ying （Library of Jiangxi Normal University,Nanchang 330027,China）

Published:2019-04-28

Abstract

CLC Number:

G251

WANG Xiang-ying （Library of Jiangxi Normal University,Nanchang 330027,China）. Application of Six Sigma Theory in Library Service Performance Management： After the Evaluation of LibQUAL＋[J].Library Research, 2010, 40(1): 51-54.

[1]	QI Xiang-hua,GAO Yu. Research about the Influence of Commitment on Loyalty in the University Library [J]. Library Research, 2021, 51(3): 1-9.
[2]	XU Yun-nan. The Research on the Practice of Reading Promotion for Male Children in Foreign Countries and Its Enlightenment [J]. Library Research, 2021, 51(3): 18-25.
[3]	CHU Yuan-li. Research on the Integration and Co-construction of University Library Resources and Services under the Background of Space Reconstruction [J]. Library Research, 2021, 51(3): 34-39.
[4]	HUANG Tao. The Method of Case Writing on Library Service [J]. Library Research, 2021, 51(3): 57-61.
[5]	ZHONG Zhen-shan1,WANG Lei2,LIU Fan1,CAO Min2. The function，construction and practice path of Cultivating Talent through Fostering Virtues in University Library work [J]. Library Research, 2021, 51(1): 26-31.
[6]	Meng Ran. Exploration and Practice of Librarian's Online Training Model:Taking the Digital Library Promotion Project Online Training Project as an Example [J]. Library Research, 2021, 51(1): 32-38.
[7]	LUO Li. The Development and Revelation of Creative Products in Library of Congress [J]. Library Research, 2021, 51(1): 74-80.
[8]	LI Wei1 YANG Feng2. Research on Fusion Relationship between Library and Think Tank [J]. Library Research, 2020, 50(6): 12-20.
[9]	WEI Nan-hua. On the Construction of Performance Evaluation Index System of Public Digital Cultural Services [J]. Library Research, 2020, 50(5): 1-11.
[10]	WANG Ye. Library and Building Urban Resilience [J]. Library Research, 2020, 50(5): 12-16.
[11]	WANG Hong. Research on the Organizational Structure of University Library in Hubei Province [J]. Library Research, 2020, 50(5): 24-28.
[12]	CHENG Li. Research on the Way to Enhance the Core Competence of Public Library [J]. Library Research, 2020, 50(4): 32-37.
[13]	ZHENG Wen-hui. Research on the Service Mode of Study Space in University Libraries:Taking"211"University Libraries as an Example [J]. Library Research, 2020, 50(4): 59-64.
[14]	DANG Lei,BA Jin-bo,FU Wen-qi. An Investigation and Analysis of the Government's Purchase of Public Library Services:Taking Fujian Public Library as an Example [J]. Library Research, 2020, 50(2): 14-21.
[15]	QI Xiang-hua,GAO Yu. Research on User Demand of Maker Space of University Library Based on Kano Model [J]. Library Research, 2020, 50(2): 46-56.

Application of Six Sigma Theory in Library Service Performance Management： After the Evaluation of LibQUAL＋

PDF (PC)

Like

Knowledge

Abstract

Cite this article

share this article

References

Related Articles 15

Metrics

Comments

Recommended 10