基于平衡计分卡的医院图书馆绩效评价研究

Abstract

Abstract: In order to provide better medical services and scientific research services for hospital, As a service department of hospital, hospital library should establish a scientific and reasonable performance evaluation system which isconducive to raising the level of hospital library services. Combining with the status and characteristics of hospital library, this paper designs performance evaluation index of hospital library from four angles of financial,internal workflow, learning and growth, reader service with using the theories of balanced scorecard.

Key words: balanced scorecard; hospital library; performance evaluation; evaluation index

CLC Number:

G251

JING Ming （Qilu Hospital of Shandong University, Jinan 250012, China）. Research on the Performance Evaluation of Hospital Libraries Based on Balanced Scorecard[J].Library Research, 2013, 43(1): 52-54.

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Research on the Performance Evaluation of Hospital Libraries Based on Balanced Scorecard

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