关键词: 平衡计分卡 医院图书馆 绩效评价 评价指标

Abstract: In order to provide better medical services and scientific research services for hospital, As a service department of hospital, hospital library should establish a scientific and reasonable performance evaluation system which isconducive to raising the level of hospital library services. Combining with the status and characteristics of hospital library, this paper designs performance evaluation index of hospital library from four angles of financial,internal workflow, learning and growth, reader service with using the theories of balanced scorecard.

Key words: balanced scorecard; hospital library; performance evaluation; evaluation index