Library Research ›› 2005, Vol. 35 ›› Issue (3): 71-72.
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Yuan Junxi
Published:
Abstract: This paper diseusses the inevitability of the usage of CRM in the digital libraries, the design of CRM system model, and the needed condition.
Key words: Digital Llibrary, Customer Relationship Management（CRM）, Information of Users
CLC Number:
Yuan Junxi. On CRM in the View of Digital Library[J].Library Research, 2005, 35(3): 71-72.
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