基于公共图书馆服务效能调查的分析思考——以重庆图书馆为例

ISSN 2095-5197　CN 36-1324/G2

Library Research ›› 2017, Vol. 47 ›› Issue (4): 22-27.

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Analysis and Reflection Based on the Investigation of the Public Library Service Efficiency:Taking Chongqing Library as an Example

SONG Wei,LI Ya-ping

Chongqing Library, Chongqing 400037, China

Received:2017-04-28 Online:2017-04-15 Published:2019-04-28

Abstract

CLC Number:

G252

SONG Wei,LI Ya-ping. Analysis and Reflection Based on the Investigation of the Public Library Service Efficiency:Taking Chongqing Library as an Example[J].Library Research, 2017, 47(4): 22-27.

满意度	满意			不满意
满意度	5分	4分	3分	2分	1分
图书馆外观设计	68.6%	24.4%	5.7%	1.3%	0%
图书馆外观设计	98.7%			1.3%
图书馆环境优美、整洁度	67.6%	23.7%	7.7%	0.7%	0.3%
图书馆环境优美、整洁度	99%			1%
阅览室结构布局(书架和座位)	55.2%	33.3%	9.8%	1.4%	0.3%
阅览室结构布局(书架和座位)	98.3%			1.7%

满意度	满意			不满意
满意度	5分	4分	3分	2分	1分
标志标识是否醒目	57.6%	28.3%	10%	3.4%	0.7%
标志标识是否醒目	95.9%			4.1%
提供免费寄存处	66%	24.6%	7.7%	1.3%	0.3%
提供免费寄存处	98.3%			1.6%
休息区的设施	61.1%	23.5%	13.1%	1.7%	0.7%
休息区的设施	97.7%			2.4%
公共卫生间	55.9%	28.4%	11.4%	4.3%	0%
公共卫生间	95.7%			4.3%
停车场面积	47.1%	29.6%	18.2%	2.4%	2.7%
停车场面积	94.9%			5.1%

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Analysis and Reflection Based on the Investigation of the Public Library Service Efficiency:Taking Chongqing Library as an Example

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