Library Research ›› 2008, Vol. 38 ›› Issue (3): 86-88.

Previous Articles     Next Articles

Research on the Digital Reference Service Model of Library at Home and Abroad

YANG Shu-ping (Library of Zhengzhou University,Zhengzhou 450001,China)   

  • Published:2019-04-28

Abstract: This paper introduces the present situation of Digital Reference Service(DRS) of library.at home and abroad,then discusses the five models of DRS:DRS based on E-mail,FAQ reference,Real-time reference,Cooperative DRS and Web Self-service application.Moreover,this paper points out the development tendency of DRS.

Key words: library;DRS;service model

CLC Number: 

  • G252.6