Library Research ›› 2019, Vol. 49 ›› Issue (2): 36-41.doi: 10.3969/j.issn.2095-5197(2019)02-0036-06

• Administration of Library • Previous Articles     Next Articles

Research on Evaluation and Control of Quality of Reading Promotion in Academic Libraries on TQM

LI Gui-zhen   

  1. 1.Library of Nanjing Institute of Technology, Nanjing 211167, China; 2.Library of Hohai University, Nanjing 211106, China; 3.Business School of Hohai University, Nanjing 211106, China
  • Received:2018-11-01 Online:2019-03-30 Published:2019-12-18

Abstract: Reading promotion activities are important service in academic libraries. We must evaluate and control the service quality to realize the purpose of promotion reading indeed. Based on reader survey, this article sets up a total, scientific and systematic quality evaluation index system of reading promotion in academic libraries using CV methods on TQM.

Key words: academic library; reading promotion; quality evaluation; quality control; index system; TQM

CLC Number: 

  • G252.17